NHS Northamptonshire is fully committed to providing and developing opportunities for the public to be involved in decisions that affect the way NHS services are delivered. The public provide important comments and feedback to consultation and engagement proposals that directly influence decisions made within NHS Northamptonshire.
How to get involved?
If you would like to get involved, you can do so in various ways. The best way to stay up to date with consultations and engagement in and around Northamptonshire is to join Northamptonshire Pulse. Through Pulse you can get involved with focus groups, reading groups and volunteer your time accordingly. You can also attend regular Pulse locality meetings and receive the quarterly Pulse Newsletter.
You can also view open consultations and completed consultations and have your say where applicable.
The comments and views that we receive are always carefully considered and used to inform decisions about your health service. The importance of telling patients and members of the public how their views have been used to influence services is a firm commitment of NHS Northamptonshire.
Duty to Report 2009/10
The NHS Act 2006, requires Primary Care Trusts, like NHS Northamptonshire, to report annually on consultations and publish a report outlining consultations undertaken during the previous financial year. The report also outlines the feedback received and how it influenced commissioning decisions. For more information, view the 2009/10 Duty to Report (PDF).
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Self Care
Self care at home is the best choice to treat very minor illnesses and injuries. A well-stocked medical cabinet can help you to deal with minor accidents and injuries such as:
- Hangover
- Grazed knee
- Sore throat
- Cough
You need to be sure that medicines at home are safely stored out of the reach of children and according to their labels – check the use-by dates and follow the dosage guidance. Too much of some medicines can be harmful to children.
A well stocked medicine cabinet could include items such as:
• Paracetamol and aspirin tablets (aspirin should not to be given to children under 16 or to people with asthma)
• Paracetamol (such as Calpol) or ibuprofen syrups for children
• Mild laxatives to relieve constipation
• Rehydration mixtures for diarrhoea or vomiting to use if feeling dehydrated after a bout of sickness or diarrhoea
• Indigestion remedy
• Travel sickness tablets for family trips
• Tweezers and sharp scissors to remove splinters and cut bandages
• A thermometer to check for fever
• A range of bandages, plasters, non-absorbent cotton wool, elastic bandages and dressings for minor cuts, sprains and bruises
NHS Direct
You may have heard a rumour that NHS Direct has been shut down. It’s not true.
Contact NHS Direct if you are ill and have questions about your health, or your family’s health. The service can also help you find local health services.
NHS Direct provides expert health advice and information, at all times throughout the day and night. Someone will always be there to answer your call and help. By using NHS Direct you may avoid a visit to your GP or a Minor Injuries Unit. You can speak to someone on: 0845 46 47 or check out details online at www.nhsdirect.nhs.uk
GP Surgery
Your GP (General Practitioner) is the first point of contact for many people if you can’t treat yourself or have a medical issue that needs attention but isn’t urgent.
You may be registered with a GP or you can access one through a Walk-in Centre or the GP Out-of-Hours service.
Minor Injury Clinc
Walk In Centres
Cuts.
Strains.
Itches.
Sprains.
Northamptonshire has a GP centre which can be accessed between 8am and 8pm without the need for an appointment, and two minor injury units. All three of these centres are ‘walk in’ which means you don’t have to be registered and you don’t need an appointment.
Lakeside Plus 8-8 Centre
Willowbrook Health Complex, Cottingham Road, Corby NN17 2UW The centre offers a range of services including a nurse-led minor illness service, sexual health service including emergency contraception and screening for health problems. Patients do not have to be registered at the centre, and can walk in or book an appointment on 01536 204154. The centre is open from 8am-8pm.
Minor injury units
Minor injury units are another way you can access fast, convenient NHS treatment for minor injuries like sprains, strains, minor burns and wounds, whilst also reducing pressure on A&E departments, enabling staff there to deal with more serious medical problems. It also means that you will be seen and treated quickly.
Corby Minor Injuries Unit Willowbrook Health Complex Cottingham Road Corby NN17 2UW Open 8am - 6pm Monday to Friday Open 9am - 6pm, Saturdays, Sundays and Bank Holidays Tel: 01536 400600
Minor illness and Minor Injury Unit (MIaMI) - MIaMI offers the same services as the Corby Minor Injuries Unit, plus minor illnesses like colds and flu, stomach upsets and ear infections. They also offer emergency hormonal contraception, advice on long acting reversible contraception and free condoms on request. As part of the National Chlamydia Screening Programme, MIaMI also offers confidential screening for males and females and advice on sexual health. Advice and assistance in registration is also available for patients not currently registered with a GP.
MIaMI - Minor Illness and Minor Injury Unit, Highfield Clinical Care Centre, Cliftonville Road, Northampton. NN1 5BD Open 8am to 6.30pm, Monday to Friday (except Bank Holidays) Tel: 01604 745050
A&E
When it comes to your health or the health of someone in your family, it is often very obvious if the person is seriously ill and needs immediate emergency care. An emergency is a critical or life-threatening situation. A critical situation can include someone suffering: - unconsciousness - a suspected stroke - heavy blood loss - a deep wound such as a stab wound - a suspected heart attack - difficulty in breathing - severe burns Accident and Emergency departments are open 24 hours a day, 7 days a week. There are two in Northamptonshire, one at Kettering General Hospital and one at Northampton General Hospital. Kettering General Hospital NHS Foundation Trust Rothwell Road Kettering Northamptonshire NN16 8UZ Tel: 01536 492000 or click here for more information Northampton General Hospital NHS Trust Cliftonville Northampton NN1 5B Tel: 01604 634700 or click here for more information
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